Phoenix Medical Devices utilizes a Return Material Authorization (RMA) process
to coordinate the return of a product for any reason.
When you contact our support department with your concern they will issue
a RMA # for the return of your product(s). Do not return any items without first obtaining a valid RMA number from customer servoce.
Phoenix Medical Devices, in keeping with it’s policy of continual improvement
welcomes Customer Feedback of any type. We are interested in hearing your:
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Spontaneous expressions of satisfaction
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Suggestions for improvement
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Complaints about our products, employees or business policies
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Problems or difficulties using our products
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Problems navigating or using our website
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Confusing or misleading product data
You can provide feedback to us in many ways:
If you are providing feedback by mail or fax, please download our
Customer Feedback Form, fill it in and mail or fax the form to us. Your
feedback is important to us. Customer feedback helps us to achieve our goals of
providing high quality products and services that satisfy our customer’s
requirements.
